Privacy Policy

Privacy Policy 

 

Effective date: 1st October 2023 

Uckers International Ltd ("us", "we", or "our") operates the Uckers.com website, the Uckers.com mobile application, and a number of other websites and applications created and maintained by us (the “Service”). 

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy is subject to our User Agreement and the other applicable agreements referenced therein. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. 

IMPORTANT NOTE TO RESIDENTS OF THE EUROPEAN UNION AND THE UNITED KINGDOM: This privacy policy contains important information about your rights under the General Data Protection Regulation of the European Union and the equivalent laws of the United Kingdom (the “GDPR”). Please see our GDPR Notice below for more information about these rights. 

If you are subject to the General Data Protection Regulation (the “GDPR”), please see below for information regarding your right to exercise certain of your rights under the GDPR, including your “right to be forgotten. 

Definitions 

Service 

Service means the Uckers.com website and the Uckers.com mobile applications operated by Uckers International Ltd, and any other products or services that we extend through Uckers.com or by other means. The Service does not include third-party content such as advertisements, or any other products or services offered by third parties. We do not and cannot control any third-party content, including user-generated content (for example, in-game chat content). 

Personal Data 

Personal Data means data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession). Personal data may also include “pseudonymous” data, meaning information about you which cannot be used to identify you personally - for example, an IP address, or information about which country from which you log into Uckers.com. For purposes of this Privacy Policy, all pseudonymous data is Personal Data to the extent that Uckers.com is a data processor of pseudonymous data. 

Usage Data 

Usage Data is data collected automatically either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit). User Data may include pseudonymous data where applicable. 

Cookies 

Cookies are small pieces of data stored on your device (computer or mobile device). 

Data Controller 

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data and of your Usage Data. 

Data Processors (or Service Providers) 

Data Processor means any natural or legal person, including Service Providers, who processes the data on behalf of the Data Controller. We may use the services of various Data Processors to process your data more effectively. Any third party specifically referenced in this Privacy Policy, including Google (Alphabet, Inc.) and Facebook (Facebook, Inc., d/b/a Meta) is a third-party Data Processor within the meaning of this Privacy Policy. 

Data Subject (or User) 

Data Subject is any living individual who is using our Service and is the subject of Personal Data. 

Information Collection And Use 

We collect several different types of information for various purposes to provide and improve our Service to you. 

Types of Data Collected 

Personal Data 

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: 

  • Required Information (Uckers.com username and either an email address, Google public ID or Facebook public ID) 
  • Optional Information (First name, last name, phone number and other personal descriptors) 
  • Cookies and Usage Data 

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. We do not sell your Personal Data or your Usage Data. Such data is for internal marketing purposes only. If you access Uckers.com through a web browser, your web browser may collect information about you and use it for advertising purposes or other purposes outside of our control. We do not and cannot store, manipulate, transfer, or sell any data which is collected or used by your web browser. 

If you use our App for the Android platform, we may ask, with your permission, to collect your contact list information (including potentially email addresses and phone numbers) to share with Google for the exclusive purpose of finding your friends and connections. We do not store this information. Similarly, if you use our App for the Apple platform, we may ask, with your permission, to collect your contact list information (including potentially email addresses and phone numbers) to share with Apple for the exclusive purpose of finding your friends and connections. We do not store this information. 

You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. 

Usage Data 

We may also collect information that your browser sends to us whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data"). 

This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. 

Tracking Cookies Data 

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. 

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Any Service, including paid Services or subscriptions to Uckers.com, may become unstable and non-functional if you do not accept cookies from Uckers.com. 

Examples of Cookies we use: 

  • Session Cookies. We use Session Cookies to keep you logged into our Service. 
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings. 
  • Security Cookies. We use Security Cookies for security purposes. 
  • Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests. You may opt out of the use of these cookies by visiting the Google ad and content network privacy policy at http://www.privacychoice.org/companies or http://www.aboutads.info/choices. To learn more about this behavioural advertising practice or to opt-out of this type of advertising, you can visit www.networkadvertising.org. Google is a third-party Data Processor over whom we have no control. We do not and cannot manage or control any data that Google processes on your behalf. 

Use of Data 

Uckers International Ltd uses the collected data for various purposes: 

  • To customize the advertising and content you see 
  • To provide and maintain our Service 
  • To notify you about changes to our Service 
  • To allow you to participate in interactive features of our Service when you choose to do so 
  • To provide customer support 
  • To gather analysis or valuable information so that we can improve our Service 
  • To monitor the usage of our Service 
  • To detect, prevent and address technical issues 
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information 
  • To conduct research, and provide aggregated, anonymized reporting about our general user community for internal and external clients. 

We do not sell your Personal Data to third parties. 

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR) 

If you are from the European Economic Area (EEA), Uckers International Ltd’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. 

The purpose of this section of this policy is to explain how we ensure your privacy, what steps we take to prevent and mitigate the compromise of private information, what kinds of information we collect from you, what we do with that information, and how you may exercise certain of your rights under applicable data privacy laws related to that information. This policy identifies our data protection officer and provides you with the information that you may need to contact our data protection officer. 

All terms of this Policy and our Terms of Use apply whether you log in via a browser or through an app native to a mobile device or any other device. Browser-based logins may be further subject to the terms of service (however styled) of your chosen browser. When using a browser-based login, your browser is a third-party within the meaning of the GDPR. When using our mobile app, your native app store, cell phone provider, data carrier, or other third parties may be third-party Data Collectors within the meaning of this Privacy Policy. We do not and cannot collect or store information that you submit to your web browser but not to us (for example, if you enter text into a text field on a browser-based login page, but do not click the Submit button or otherwise execute a command to send that information to us). 

Uckers International Ltd may process your Personal Data because: 

  • We need to perform a contract with you 
  • You have given us permission to do so 
  • For payment processing purposes 
  • To comply with the law 

Retention of Data 

Uckers International Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies, or until you instruct us to do otherwise in a fashion consistent with your rights (and our obligations) under the GDPR. 

Uckers International Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. 

Transfer Of Data 

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. 

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

Uckers International Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. 

Disclosure Of Data 

Business Transaction 

If Uckers International Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy. 

Disclosure for Law Enforcement 

Under certain circumstances, Uckers International Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 

Legal Requirements 

Uckers International Ltd may disclose your Personal Data in the good faith belief that such action is necessary to: 

  • To comply with a legal obligation 
  • To protect and defend the rights or property of Uckers International Ltd 
  • To prevent or investigate possible wrongdoing in connection with the Service 
  • To protect the personal safety of users of the Service or the public 
  • To protect against legal liability 

Security Of Data 

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. 

"Do Not Track" Signals 

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. 

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. If you enable DNT functionality on any device, some of the Services, including paid Services or Uckers.com subscriptions, may become unstable. 

Your Data Protection Rights Under General Data Protection Regulation (GDPR) 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Uckers International Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. 

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. 

You can edit your Uckers.com account information at any time. In certain circumstances, you have the following data protection rights: 

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. 
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. 
  • The right to object. You have the right to object to our processing of your Personal Data. 
  • The right of restriction. You have the right to request that we restrict the processing of your personal information. 
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. 
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Uckers International Ltd relied on your consent to process your personal information. 

Please note that we may ask you to verify your identity before responding to such requests. 

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA). 

Service Providers 

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), including Data Processors, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. 

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

Analytics 

We may use third-party Service Providers to monitor and analyse the use of our Service. 

Advertising 

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service. 

Google AdSense DoubleClick Cookie 

Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. 

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences. 

Payments 

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). 

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. 

The payment processors we work with are: 

Apple Store In-App Payments 

Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww 

Google Play In-App Payments 

Their Privacy Policy can be viewed at https://www.google.com/policies/privacy 

Adyen 

Their Privacy Policy can be viewed at https://docs.adyen.com/legal/terms-conditions 

PayPal 

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full 

Appointment of the Data Protection Officer 

Uckers.com’s GDPR Data Protection Officer is Paul Cooper (the “Protection Officer”). The Protection Officer may be contacted at: 

  
Email:support@Uckers.com 
Postal Address: 
Uckers International Ltd 

63-66 Hatton Garden 

London, EC1N 8LE 

Links To Other Sites 

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. 

Children's Privacy 

Uckers.com does not target anyone under the age of 18 ("Children") for use of our Service. 

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. 

CONTACT INFORMATION 

If you have any questions or comments about this notice or the ways in which Uckers International Ltd collects and uses your information as described in the Privacy Policy or you wish to exercise your rights under the Law of England and Wales, please do not hesitate to contact us at: 

 
Email:support@Uckers.com 
Postal Address: 
Uckers International Ltd 

63-66 Hatton Garden 

London, EC1N 8LE 

 

CHANGES TO THIS PRIVACY POLICY NOTICE 

We reserve the right to amend our Privacy Policy at our discretion and at any time. When we make changes to our Privacy Policy, we will (i) let you know via email and/or a prominent notice on our Services and (ii) post the updated Privacy Policy on the website and update the Privacy Policy's effective date. You are advised to review this Privacy Policy periodically for any changes. 

Your continued use of our website following the posting of changes constitutes your acceptance of such changes. 

Our values mirrored in our choice of suppliers

Our products are selected from suppliers whose eco-friendly commercial values mirror those of
Uckers.com Shop. Our suppliers use the following means to produce their goods responsibly.

Print close to customers ~  Use renewable energy ~ Print using water-based inks  ~ Use recycled and sustainably sourced, plant-based materials   Use organic cotton   Source from Fairtrade manufacturers  Use plastic-free packaging

  • Quality

    It is important to us that our clothing and accessories are going to look good for years to come. We are on a mission to find the best products for you at a reasonable price.

  • Sustainable

    Our clothes are sourced from fairtrade suppliers, made from certified organic cotton or recycled materials, in factories powered by renewable energy with images that are printed using water-based inks. 

  • Packaging

    All orders are shipped in sustainable, eco-friendly packaging, designed with the environment in mind and made with natural materials. They are rip-proof, splash-proof mailers made from paper.

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